Services

West Benefits Group has the expertise and resources to support the management and maintenance of all types of employee benefits consulting and brokerage services.

Strategic Planning & Decision Making
We discuss with business owners their financial objectives and personal philosophies. We then propose a series of plan and funding options which most closely match these criteria. Once a program is in effect, we evaluate its success and make recommendations based on changing times and needs. Part of an on going review process includes presenting renewals, marketing the plan with other carriers and negotiating rates.
Conducting Employee Meetings
We believe that educating employees about their benefits
is the key to the overall success of a program. Our goal is to
help employees and their families utilize the plans in the
most productive ways possible through clear communication
of the programs offered.

Enrollment, Billing and other Administrative Issues
We understand that dealing with insurers can be a very time consuming and frustrating process.  We intervene on behalf of employers and employees  to correct errors and solve problems.

Resolving Claims Issues
Following managed care guidelines can be a confusing matter and may result in unpaid claims. We help research these issues and serve as an advocate for the client in dealing with insurance companies and providers.

Legislative Updates
In a constantly changing legislative environment, we provide guidelines
to our clients so that they may remain in compliance with state and
federal mandates.